Job Vacancy - General Manager
Summary of Position:
The General Manager is responsible for the management and operation of the group, overseeing and directing each of the core functions of EEEGR (namely membership, events, marketing and accounts) and integrating activities with the Skills for Energy programme. The General Manager will deputise, and occasionally stand in, for the CEO and will assist in the development and delivery of the organisation’s overall strategy across EEEGR’s events, membership offering, growth and retention, internal and external communications and marketing messages to include EEEGR’s Skills for Energy (SfE) programme.
Main Duties & Responsibilities:
- To manage a small commercial team across events, membership, marketing and accounts functions of the business.
- To develop and implement the strategy for EEEGR’s events, marketing, membership and EEEGR’s Skills for Energy programme on an annual and also ongoing basis.
- To develop and oversee all commercial aspects of the business including events, membership, marketing and EEEGR’s Skills for Energy programme.
- To maintain the EEEGR brand, and to develop and update it when required.
- To identify, research, analyse and report on energy industry trends and targets. To help develop marketing strategies and campaigns and to manage related budgets in respect of identifying any resulting new business opportunities of relevance to the organisation.
- To attend and manage attendance at trade shows, conferences and sales meetings.
- To plan and manage various external projects including participation in large external conferences, as well as technical projects on behalf of members and EEEGR’s Special Interest Groups.
- To produce and oversee the production of reports for the CEO and the EEEGR board, and discuss key findings and results where required.
- To oversee the development and maintenance of the EEEGR CRM system, and recommend training and updates where required.
- To set and manage budgets for EEEGR’s events, communications and marketing (including the EEEGR News magazine and online offerings) in association with EEEGR’s CEO and contracted accountant.
- To ensure all events achieve the agreed budget.
- To ensure EEEGR’s cash flow is well managed and debts are minimised in association with EEEGR’s CEO and contracted accountant.
- To work with accounts function to ensure invoicing is accurate and on time, that all costs are met and the budget is finalised.
- To take responsibility for the management and organisation of EEEGR’s schedule of events and obtaining sponsorship for them where relevant, to ensure that the needs of the membership are met and events are delivered to a consistently high and professional standard, in conjunction with the events function.
- To liaise with potential and existing members with regards to hosting events on their behalf.
- To recruit and liaise with senior industry members and suppliers to realise excellent events.
- To strive to increase size, capability, quality and financial gain of events year on year for the benefit of the membership.
- To explore new and innovative ways to engage with the wider energy community through events.
- To develop EEEGR’s core messages, news and opinions and maintain their articulation internally as well as to the EEEGR membership, the media and stakeholders; with a particular emphasis on ensuring a clear and focussed EEEGR message is prominently marketed.
- To ensure a consistent and professional marketing strategy is developed and maintained, including attention to the EEEGR brand and representation across the energy industry, in conjunction with the marketing function.
- To ensure EEEGR’s membership benefits meet the needs of the members, and where required to implement changes to attain this.
- To oversee membership recruitment, maintenance, growth, membership offering and benefits, retention and satisfaction.
- To provide multiple opportunities for members and non-members to interact on a business development basis.
- To ensure that members are kept informed of business opportunities.
- To research, analyse and report on market trends, identifying target markets, how best to reach them developing marketing strategies planning campaigns, managing budgets and any new business opportunities of relevance to the organisation.
- To ensure relationships are made and maintained with key stakeholders.
- Skills for Energy programme manager
- EEEGR executive team
- Board of directors
- Director workgroups
- Senior industry leaders and speakers
- Senior public sector individuals
- Government departments, politicians and partner organisations
- Service companies (Including venues, caterers, AV companies, design and PR agencies)
The successful candidate will:
- act as ambassador for the organisation and will need a calm, confident and professional approach at all times.
- have highly developed organisational and interpersonal skills and the ability to express information clearly and professionally.
- have proven ability to provide proactive customer service and experience of engaging with members or customers.
- have exceptional attention to detail.
- be technically adept.
- lead by example, with excellent delegation skills.
- show evidence of strong initiative and problem-solving skills.
- be an adept decision maker with a proven ability to utilise all available information and take prompt and decisive action.
- have good analytical skills.
- have a logical, methodical approach to tasks.
- be numerate.
- understand modern marketing strategies and methodologies.
- have some experience of putting on events.
- A degree-level education would be preferred.
- Minimum of 10 years energy industry experience.
- Demonstrable experience in project management would be preferred.
- IT literate with a high level of competency in standard software packages (MS Word, Excel and PowerPoint).
- Adept at using CRM systems and other databases.
- Understanding of energy industry technical terms and nomenclature is essential.
- Must be willing and able to visit member or stakeholder offices, make site visits, and make occasional overnight stays for business.
- Clean, full UK driving licence.
- Own mode of transport essential.
The East of England Energy Group (EEEGR) is the industry association for energy in the East of England, representing over 300 members across the supply chain. It is a non-profit, business-led group committed to the sustained development of the energy sector in the region and the continued success of our members.
EEEGR’s mission is to be the source of new opportunities and knowledge to enable member companies to strategically grow their businesses.
How to apply:
Please submit your CV along with a covering letter, including salary expectations and notice period to Charlotte Upcraft via email@example.com
Email Contact: firstname.lastname@example.org